Georgetown University

Georgetown School of Business

Business Systems Planning

Ewan Sutherland.


The need for BSP

Until the control and planning department was established, IBM had little overall direction in the internal use of computers. If fact, little coordination took place between divisions; most data processing activities were confined to locations and units within divisions. consequently, each manufacturing plan and marketing region developed and operated its own system. Although the individual systems carried out similar functions, they differed n design and performance; they could not be used interchangeably and could not communicate with each other.

Potential benefits

Information systems management:


Business Systems Planning


Stages of the BSP Processes


flow diagram

[Source: IBM (1984), page 9.]


From operational to management control: addressing the failings:


Potential benefits to senior management


Potential benefits to functional and operational management


Copyright Ewan Sutherland, 1994.

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